online food delivery app Swiggy has dismissed the allegations which appeared in an anonymous blog post Wednesday claiming the company tampered its business numbers and cheated its restaurant partners. Swiggy in response to the post said it was an act to malign the company.
Earlier in the day, a blog post written purportedly by current and former Swiggy employees said the food delivery platform was arm twisting its partner restaurants, inflating order numbers and the management was running the company in an unethical manner.
These executives, two of them who claim to be former employees while the other two are still serving the company, took to Tumblr to write a detailed post swiggy Sales– A House of cards’ chronicling various issues plaguing the company.
“The recent blog post from an anonymous source is targeted at maligning the reputation of Swiggy as an organization. The article carries inaccurate facts regarding business and order numbers. It not only references employee departures from a year and a half back, but also presents details on our partners out of context and with mischievous intent.
Swiggy has grown over the last few years on the back of strong support from our restaurant partners, employees, delivery executives, consumers and investors. Our restaurant partners are at the heart of our success – our joint vision of providing a complete food ordering and delivery solution from the best neighbourhood restaurants inspire us. Our employees are the keepers of our soul – as a start-up organization, we take pride in the culture of mutual respect and common purpose that has helped us grow thus far. We are committed to winning together with all our stakeholders who we have always engaged with, in complete transparency and integrity.
The blog post said the Swiggy management manipulated business data in a presentation to its investors. The company is backed by the likes of South African internet and media conglomerate Naspers, venture capital funds SAIF Partners and Accel Partners, among others.
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The post says the highest order volumes the company ever reached was close to 3 million orders a month but the company has been saying it now clocks 4 million orders a month,” the post said.
Swiggy’s founder and CEO Sriharsha Majety said in a blog post later that the daily transactions for July have been over 1 lakh orders with a daily average of 1,20,925 orders.”Here is the July last week average and we are proud about our growth trajectory and are very much at the 4 million orders per month runrate,” he noted rubbishing the anonymous blog p which claimed earlier in the day that Swiggy was showing exaggerated numbers about its monthly order volumes.